Cancellation Policy:
In case there is an order cancellation, please do so before it is shipped. Once the product is shipped it can not be cancelled using our website
Return Policy:
- Return/Exchange is available for selected products only, the return information is available on the product page on the website. The return policy of a product can be changed without prior notice.
- In case we do not have pick up service available at your location, you would have to self-ship the product to our office Address.
- Return/Exchange charges may apply on case to case basis.
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Returns are available for products priced below ₹10,000, while products above ₹10,000 are eligible for exchange only.
NOTE FOR RETURN
The items should be unused and unwashed for hygiene reasons.
The product should have the original packaging and tags in place. Items without the original tags will not be accepted.
Customized products cannot be returned or exchanged
Return/Exchange requests that are not raised within the return period (Refer product page) the product would not be accepted.
Refund Process
- Once we receive the returned product and verify its condition, we will initiate a 100% refund of the order amount.
- The refund will be processed to the original payment method within 7 business days.
Return Conditions
- The item must be returned in its original condition, unused, and with all packaging intact.
- Return requests must be raised within 7 days of delivery.
For any refund-related queries, please contact our support team.